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Overview

We want you to be satisfied with your Slimy Grimy purchase. Returns may be requested within 30 days of delivery.

To be eligible for a return, the product must be unused, unopened, and in its original packaging and condition. Proof of purchase is required.

Before returning a product, please contact us at slimygrimy@slimygrimy.com for return instructions. Please do not send a return without contacting us first.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged or defective, or if you receive the incorrect product, please contact us as soon as possible at slimygrimy@slimygrimy.com. We will work with you to resolve the issue and, when appropriate, provide a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original method of payment. Please allow additional time for your bank or credit card company to process and post the refund.

Return Shipping

Customers are responsible for return shipping costs for standard returns. Original shipping charges are non-refundable.

If the return is due to an incorrect, damaged, or defective product received from Slimy Grimy, please contact us before returning the product so we can provide appropriate instructions.

We recommend using a trackable shipping method when returning a product, as we cannot guarantee receipt of packages that are not trackable.

Questions

For questions about returns or refunds, please contact:

Slimy Grimy Inc.
Email: slimygrimy@slimygrimy.com
Phone: (281) 468-5217
Toll Free: 1-800-922-3097

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